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Live automation impact run

walmart

Explore potential AI-driven changes across walmart's workforce. Below our AI Analyst approximates their organizational composition and maps identified roles to occupational standards. Allowing us to estimate automation and augmentation opportunities for different positions.

While these are indicative projections rather than precise measurements, they're grounded in real-world data: task-level usage patterns from Claude interactions analyzed in Anthropic's Economic Index.

Potential workforce impact score
1212%
  • Automation8%
  • Augmentation4%

Workforce impact

Estimated via AI

6 cited sources

Walmart Inc. is the world's largest retailer and private employer with 2.1 million associates globally. Founded in 1962 by Sam Walton, the company operates through three primary segments: Walmart U.S. (68% of revenue), Sam's Club (14%), and Walmart International (18%). The company runs 10,822 stores worldwide including 4,606 U.S. stores, 600 Sam's Clubs, and 5,591 international locations across 19 countries. Walmart's workforce is predominantly store-based (70-75%) with significant supply chain operations (210 distribution centers, 11,000+ truck drivers) and growing technology capabilities. The company has been investing heavily in automation, AI, and digital transformation while maintaining its commitment to associate development through programs like Live Better U and promoting from within (75% of store managers started as hourly associates).

AI Estimate2/9/2026

Biggest Exposure

United States
By Geographic Region • 1,600,000 people
Auto 9% · Aug 7%

Augmentation Lift

Technology & Engineering
By Business Function • 12,000 people
Auto 18% · Aug 28%

Manual Load

Facilities, Maintenance & Security
By Business Function • 80,000 people
Auto 0% · Aug 1%

By Business Function

SegmentHeadcountAutoAug
1,260,0008%5%
500,0008%5%
110,0006%12%
150,0006%4%
42,00014%9%
26,00021%8%

By Geographic Region

SegmentHeadcountAutoAug
1,600,0009%7%
260,0007%5%
70,00010%8%
85,0008%6%
85,0007%5%

By Organizational Level

SegmentHeadcountAutoAug
1,750,0006%4%
85,00022%16%
150,0008%10%
110,0006%8%
5,0004%15%

By Business Segment

SegmentHeadcountAutoAug
1,200,0009%7%
500,0008%5%
150,0006%5%
110,0008%6%
40,00019%18%
Workforce estimate: 2,100,000Last updated 2/9/2026, 7:11:03 AM

Analyst narrative

Thinking

I need to build a comprehensive workforce analysis report for Walmart. Let me start by understanding what I need to do:

  1. Map Walmart's organization into a functional hierarchy (max 4-5 levels deep) with O*NET-coded roles
  2. Estimate headcount distribution across functions
  3. Document all sources
  4. Apply Anthropic's published automation/augmentation shares to each O*NET role
  5. Call org_report_finalizer exactly once with the complete report

First, I need to determine Walmart's size and structure. From my knowledge:

  • Walmart is one of the world's largest employers with over 2 million employees globally
  • They operate retail stores, distribution centers, e-commerce
  • Major divisions include Walmart U.S., Sam's Club, Walmart International
  • HQ is in Bentonville, Arkansas

Since this is an ENTERPRISE-level company (50K+ employees), I need:

  • L0: Executive Team
  • L1: 6-10 major divisions
  • L2: Business units (3-6 per division)
  • L3: Departments (3-5 per unit)
  • L4: Teams/Groups
  • L5: O*NET role categories
  • Minimum nodes: 100-200*

I should start with parallel searches to gather current information about Walmart's:

  • Current total workforce size
  • Organizational structure
  • Major divisions and departments
  • Distribution of workforce across functions

Let me start with broad searches and then narrow down. I'll search for:

  1. Walmart total employees 2025/2026
  2. Walmart organizational structure
  3. Walmart workforce distribution
  4. Walmart divisions and business units

According to the guidelines, I should NOT mix provider tools (web_search) with local tools (think) in the same parallel execution. So I'll do web searches first, then call think.

I'll build a comprehensive workforce analysis report for Walmart. Let me start by gathering current information about their organizational structure and workforce.

SearchedWalmart total employees 2026

10 results

SearchedWalmart organizational structure divisions

10 results

SearchedWalmart US workforce breakdown departments

10 results

SearchedWalmart distribution center employees

10 results

SearchedWalmart corporate headquarters Bentonville employees

10 results

Now let me call the think tool to reflect on these findings before proceeding.

Thinking

Key findings from initial searches:

TOTAL WORKFORCE:

  • 2.1 million employees worldwide (as of FY2025/2026)
  • 1.6 million in the United States (~76%)
  • ~500,000 international employees (~24%)

MAJOR DIVISIONS (from searches):

  1. Walmart U.S. - contributes 68-69% of revenue ($441.82B in FY2024)
  2. Walmart International - 18% of revenue ($114.64B in FY2024)
  3. Sam's Club - 14% of revenue ($86.81B in FY2024)

ORGANIZATIONAL STRUCTURE:

  • Matrix/hierarchical functional structure
  • Centralized decision-making from Bentonville HQ
  • Three main business segments
  • Geographic divisions within each segment

HQ INFORMATION:

  • Bentonville, Arkansas (702 SW 8th St)
  • New 350-acre campus opened January 2025
  • Houses 15,000+ corporate employees

STORES & LOCATIONS:

  • 10,822 stores globally
  • 4,606 stores in U.S. (3,559 Supercenters, 672 Neighborhood Markets, 355 Discount Stores)
  • 600 Sam's Club locations in U.S.
  • 5,591 stores internationally

This is an ENTERPRISE-level organization (2.1M employees), so I need:

  • L0: Executive Team
  • L1: 6-10 major divisions
  • L2: Business units (3-6 per division)
  • L3: Departments (3-5 per unit)
  • L4: Teams/Groups
  • L5: O*NET role categories
  • Minimum nodes: 100-200*

For workforce distribution, I need more specific information about:

  1. Store operations breakdown (cashiers, stockers, dept managers, etc.)
  2. Distribution center & logistics workforce
  3. Corporate/office functions breakdown
  4. Technology workforce
  5. Sam's Club specific roles

I should search for more specific workforce distribution data to ensure accurate headcount allocation across functions.

SearchedWalmart store employees breakdown roles 2025

10 results

SearchedWalmart supply chain logistics workforce size

10 results

SearchedWalmart technology employees corporate staff

10 results

SearchedWalmart store manager count United States

10 results

SearchedSam's Club employees workforce

10 results

Now let me call the think tool to reflect on all the findings.

Thinking

Excellent data gathering. Let me consolidate what I've learned:

TOTAL WORKFORCE: 2.1 million globally

  • U.S.: 1.6 million (~76%)
  • International: ~500,000 (~24%)

MAJOR DIVISIONS:

  1. Walmart U.S. - 68% of revenue (~$442B FY2024)

    • 4,606 stores (3,559 Supercenters, 672 Neighborhood Markets, 355 Discount Stores, 20 Small Format)
  2. Sam's Club - 14% of revenue (~$87B FY2024)

    • 600 locations in U.S.
    • ~100,000 employees (from Glassdoor profile)
  3. Walmart International - 18% of revenue (~$115B FY2024)

    • 5,591 stores internationally
    • ~500,000 employees

KEY OPERATIONAL AREAS:

STORE OPERATIONS (Largest segment - likely 70-75% of workforce = ~1.5M)

  • Cashiers account for ~25% of Walmart workforce (per source) = ~400,000
  • Store managers: ~4,600 (one per U.S. store)
  • Average Supercenter employs ~300 associates
  • Average Neighborhood Market employs ~95 associates
  • Market managers supervise ~12 store managers each

SUPPLY CHAIN & LOGISTICS (~100,000-150,000)

  • 210 distribution centers (156 in U.S., others international)
  • 32 e-commerce fulfillment centers in U.S.
  • 9,000 tractors, 80,000 trailers, 11,000+ drivers
  • Distribution center operations

CORPORATE/OFFICE (~25,000-30,000)

  • Bentonville HQ: 15,000 employees
  • Tech hubs in Sunnyvale, CA and other locations
  • Recent layoffs: 1,500 corporate roles in May 2025 (tech, e-commerce, advertising)
  • ~1,500 tech employees laid off from Global Tech, Walmart Connect

WORKFORCE BREAKDOWN ESTIMATE: Based on industry patterns and the data gathered:

  1. In-Store Retail Operations: ~1,400,000-1,500,000 (70-75%)

    • Cashiers: ~400,000
    • Sales Associates/Stockers: ~500,000
    • Department Managers/Team Leads: ~150,000
    • Store Managers & Assistant Managers: ~50,000
    • Pharmacy/Auto Care/Other specialized: ~100,000
    • Other store support: ~200,000
  2. Supply Chain & Distribution: ~120,000-150,000 (6-7%)

    • DC Workers: ~80,000
    • Truck Drivers: ~11,000
    • Logistics/Planning: ~20,000
    • Other SC roles: ~30,000
  3. Corporate/Office: ~25,000-35,000 (1.5-2%)

    • Technology: ~8,000-10,000
    • Merchandising: ~5,000
    • Finance/Accounting: ~3,000
    • HR/People: ~2,000
    • Marketing/Advertising: ~2,000
    • Real Estate/Construction: ~2,000
    • Legal/Compliance: ~1,000
    • Other corporate: ~5,000
  4. International Operations: ~500,000 (24%)

    • Similar breakdown to U.S. but adjusted for international markets

Now I need to create a comprehensive organizational hierarchy with ONET codes. Given that this is an ENTERPRISE organization (2.1M employees), I need 100-200 nodes minimum with 5-6 levels.

HIERARCHY STRUCTURE: L0: Walmart Inc. (Executive Leadership) L1: Major Business Segments (Walmart U.S., Sam's Club, Walmart International, Corporate Functions, Supply Chain) L2: Operational/Functional Areas within each segment L3: Departments/Sub-functions L4: Teams/Role Categories L5: ONET coded roles

I should now proceed to map ONET codes to major role families and call the onet_role_summary tool to get automation/augmentation data.

Now let me identify the major ONET roles at Walmart and call the onet_role_summary tool:

O*NET high-level summary20 matched · 10 unmatched
Cashiers
Sales and Related41-2011.00
27 tasks
Retail Salespersons
Sales and Related41-2031.00
24 tasks
First-Line Supervisors of Retail Sales Workers
Sales and Related41-1011.00
21 tasks
General and Operations Managers
Management11-1021.00
17 tasks
Customer Service Representatives
Office and Administrative Support43-4051.00
15 tasks
Laborers and Freight, Stock, and Material Movers, Hand
Transportation and Material Moving53-7062.00
21 tasks
Heavy and Tractor-Trailer Truck Drivers
Transportation and Material Moving53-3032.00
31 tasks
Logisticians
Business and Financial Operations13-1081.00
21 tasks
Computer Systems Analysts
Computer and Mathematical15-1121.00
21 tasks
Network and Computer Systems Administrators
Computer and Mathematical15-1142.00
20 tasks
Marketing Managers
Management11-2021.00
20 tasks
Human Resources Specialists
Business and Financial Operations13-1071.00
25 tasks
Pharmacists
Healthcare Practitioners and Technical29-1051.00
20 tasks
Pharmacy Technicians
Healthcare Practitioners and Technical29-2052.00
20 tasks
Food Preparation Workers
Food Preparation and Serving Related35-2021.00
30 tasks
Maintenance and Repair Workers, General
Installation, Maintenance, and Repair49-9071.00
30 tasks
Security Guards
Protective Service33-9032.00
12 tasks
Market Research Analysts and Marketing Specialists
Business and Financial Operations13-1161.00
13 tasks
Industrial Truck and Tractor Operators
Transportation and Material Moving53-7051.00
11 tasks
Order Fillers, Wholesale and Retail Sales
Office and Administrative Support43-5081.04
7 tasks
Could not match some roles
  • Stock Clerks and Order Fillers
  • Light Truck Delivery Drivers
  • First-Line Supervisors of Transportation and Material Moving Workers
  • Software DevelopersTry: Software Developers, Applications, Software Developers, Systems Software
  • Accountants and AuditorsTry: Accountants, Auditors
  • Automotive Service Technicians and Mechanics
  • Janitors and CleanersTry: Janitors and Cleaners, Except Maids and Housekeeping Cleaners
  • Wholesale and Retail BuyersTry: Wholesale and Retail Buyers, Except Farm Products
  • Financial ManagersTry: Financial Managers, Branch or Department
  • Shipping, Receiving, and Inventory ClerksDid you mean Shipping, Receiving, and Traffic Clerks?

Let me get the missing roles with correct names:

O*NET high-level summary20 matched · 0 unmatched
Stock Clerks- Stockroom, Warehouse, or Storage Yard
Office and Administrative Support43-5081.03
22 tasks
Light Truck or Delivery Services Drivers
Transportation and Material Moving53-3033.00
14 tasks
First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators
Transportation and Material Moving53-1031.00
22 tasks
Software Developers, Applications
Computer and Mathematical15-1132.00
15 tasks
Accountants
Business and Financial Operations13-2011.01
16 tasks
Automotive Master Mechanics
Installation, Maintenance, and Repair49-3023.01
24 tasks
Janitors and Cleaners, Except Maids and Housekeeping Cleaners
Building and Grounds Cleaning and Maintenance37-2011.00
23 tasks
Wholesale and Retail Buyers, Except Farm Products
Business and Financial Operations13-1022.00
20 tasks
Financial Managers, Branch or Department
Management11-3031.02
21 tasks
Shipping, Receiving, and Traffic Clerks
Office and Administrative Support43-5071.00
11 tasks
Bookkeeping, Accounting, and Auditing Clerks
Office and Administrative Support43-3031.00
30 tasks
First-Line Supervisors of Production and Operating Workers
Production51-1011.00
19 tasks
Team Assemblers
Production51-2092.00
11 tasks
Chief Executives
Management11-1011.00
31 tasks
Sales Managers
Management11-2022.00
17 tasks
Purchasing Managers
Management11-3061.00
17 tasks
Training and Development Specialists
Business and Financial Operations13-1151.00
20 tasks
Management Analysts
Business and Financial Operations13-1111.00
11 tasks
Information Security Analysts
Computer and Mathematical15-1122.00
12 tasks
Database Administrators
Computer and Mathematical15-1141.00
18 tasks

Excellent! Now I have comprehensive ONET automation/augmentation data for Walmart's major roles. Let me now compile the complete organizational structure and call the org_report_finalizer:

Final organisation automation report