Workforce Intelligence

What AI impact isexposed to across their workforce?
96 PUBLIC RUNS REMAINING

Where is AI exposure the highest?
Values show the % share of roles already seeing AI Augmentation or AI Automation.

1,061 companies, 86.8M employees17.5% avg AI exposure

By Industry

Avg share of roles (%)
  • Artificial Intelligence7 runs
    40%
  • Software & IT Services44 runs
    35%
  • Internet Services14 runs
    32%
  • Media Streaming8 runs
    32%
  • Professional Services8 runs
    30%
  • Engineering & Construction5 runs
    11%
  • Hospitality & Leisure17 runs
    11%
  • Industrial Equipment & Automation96 runs
    10%
  • Transportation & Logistics55 runs
    7%
  • Mining25 runs
    7%

By Country

  • Ireland12 runs
    33%
  • India34 runs
    27%
  • Nigeria1 runs
    25%
  • Israel12 runs
    24%
  • United Kingdom50 runs
    23%
  • Indonesia13 runs
    13%
  • Denmark13 runs
    13%
  • New Zealand11 runs
    13%
  • Mexico13 runs
    11%
  • Taiwan18 runs
    7%
CountryBankingIndustrial Equipment & AutomationUtilities & InfrastructureTelecommunicationsTransportation & LogisticsInsuranceOil & Gas
United States29%14%12%23%10%22%11%
Australia24%8%18%28%9%19%12%
China19%—12%24%9%22%10%
United Kingdom27%12%14%27%—27%17%
Japan25%13%—33%—15%—
Germany28%13%—24%9%21%—
India21%9%12%23%——10%

Within the 1,061 companies analysed, these represent the highest headcount exposure to AI automation and augmentation.

  • 1
    Software Developers, Applications2,610,924 headcount
    Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance
    1.6M1.0M
  • 2
    Cashiers2,441,180 headcount
    Answer customers' questions, and provide information on procedures or policies
    1.1M1.3M
  • 3
    Customer Service Representatives1,423,999 headcount
    Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
    0.9M0.5M
  • 4
    Management Analysts1,423,402 headcount
    Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes
    0.6M0.8M
  • 5
    Customer Service Representatives1,253,897 headcount
    Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
    0.8M0.4M
  • 6
    Retail Salespersons1,187,172 headcount
    Recommend, select, and help locate or obtain merchandise based on customer needs and desires
    0.7M0.5M
  • 7
    Retail Salespersons1,148,142 headcount
    Greet customers and ascertain what each customer wants or needs
    0.7M0.5M
  • 8
    Stock Clerks, Sales Floor1,071,857 headcount
    Answer customers' questions about merchandise and advise customers on merchandise selection
    0.6M0.5M