Kenya Airways

I need to analyze Kenya Airways and build a detailed workforce automation impact report. Let me start by gathering context about the company.

Key steps:

1. First, gather context about Kenya Airways - size, structure, operations
2. Determine company size to apply appropriate hierarchy rules
3. Map organizational structure
4. Identify dominant O*NET roles
5. Estimate headcount distributions
6. Call org_report_finalizer with complete data*

Let me start with parallel searches to gather initial context about Kenya Airways. I'll search for:

• Company overview and size
• Organizational structure
• Employee count
• Operations and departments
• Recent information

I should NOT mix web search tools with local tools like think in the same parallel execution. Let me start with web searches first.

From the initial search results, I've gathered critical information about Kenya Airways:

Key Findings:

1. Total Headcount: 5,242 employees as of December 31, 2024 (from Stock Analysis)

   • Alternative data: 4,705 from sustainability report (2024), 4,828 (2023)
   • The most recent and reliable figure appears to be 5,242 from the annual report

2. Company Size Category: With 5,242 employees, Kenya Airways falls into the MEDIUM category (501-5,000 employees)

   • This means I need: L0: Executive Team, L1: 4-6 major functions, L2: Departments (2-4 per function), L3: Teams (2-3 per department), L4: O*NET roles
   • Minimum nodes: 30-60

3. Department Breakdown (from annual report 2024):

   • Flight Operations: 1,608 employees (30.7%)
   • Ground Handling: 1,345 employees (25.7%)
   • Management & Administration: 1,575 employees (30.0%)
   • Technical Department: 714 employees (13.6%)

4. Leadership Structure (from The Org and leadership page):

   • CEO: Allan Kilavuka
   • CFO: Hellen Mathuka
   • Chief Commercial & Customer Officer: Julius Thairu
   • Chief People Officer: Tom Shivo
   • Head of Strategy: Makau Maitha
   • Head of Supply Chain & Facilities Management: Samuel Ngugi
   • Director Flight Operations: Paul Njoroge
   • Chief Operating Officer: George I. Kamal
   • Chief Information & Data Officer: (F. K. mentioned in LeadIQ)

5. Geographic Footprint:

   • HQ: Nairobi, Kenya
   • Main operations: Jomo Kenyatta International Airport
   • International presence: 44 destinations, 37 in Africa
   • Major employee bases: Kenya (4,200+), UAE, Europe, other African countries

6. Fleet & Operations:

   • Fleet size: 37 aircraft (Boeing 787-8, 737, 777)
   • Member of SkyTeam Alliance
   • Subsidiaries: Jambojet, African Cargo Handling Limited, Kenya Airfreight Handling Limited

7. Recent Performance:

   • Record profit of KSh 5.4 billion in 2024
   • 5.23 million passengers in 2024
   • 82.9% permanent staff (vs. 72.3% in 2023)
   • 44% female workforce*

Now I need to:

1. Build a hierarchical structure appropriate for a medium-sized airline
2. Map specific job titles to O*NET codes
3. Get detailed O*NET role summaries for aviation-specific roles
4. Estimate headcount distribution more granularly

For an airline with 5,242 employees, I should structure:

• L0: Executive Leadership
• L1: Major divisions (Flight Operations, Commercial & Customer, Finance & Admin, Technical/Engineering, People & Culture, Information & Technology, etc.)
• L2: Departments within each division
• L3: Teams within departments
• L4: ONET-coded roles

I should search for more specific information about:

• IT/Technology department size
• Sales & marketing structure
• Ground operations details
• Cargo operations
• Customer service structure

Good progress. Now I have a clearer picture. Let me now consolidate what I know and begin mapping to ONET codes.

Confirmed Data:

• Total headcount: 5,242 (December 2024)
• Company size: MEDIUM (501-5,000) requiring 30-60+ nodes

Department Breakdown from Annual Report:

1. Flight Operations: 1,608 (30.7%)
2. Ground Handling/Operations: 1,345 (25.7%)
3. Management & Administration: 1,575 (30.0%)
4. Technical: 714 (13.6%)

Key Leadership Roles Identified:

• CEO/MD: Allan Kilavuka
• CFO: Hellen Mathuka
• Chief Commercial & Customer Officer: Julius Thairu
• Chief People Officer: Tom Shivo
• Chief Operating Officer: George I. Kamal
• Chief Information & Data Officer
• Head of Strategy: Makau Maitha
• Head of Supply Chain & Facilities
• Director Flight Operations: Paul Njoroge

Additional Insights:

• Pride Centre training facility indicates dedicated training/learning function
• Strong digital transformation initiatives
• Ground handling accreditation (ISAGO)
• Cargo operations subsidiary
• Sales & marketing teams across regions
• IT/Digital Commerce team

Now I need to map these to ONET roles. Let me identify key role categories:

Flight Operations (1,608):

• Pilots (Captains & First Officers) → 53-2011.00 Airline Pilots, Copilots, and Flight Engineers (~150-200)
• Flight Attendants/Cabin Crew → 53-2031.00 Flight Attendants (~800-1000)
• Flight Operations Support/Dispatchers → 53-2021.00 Air Traffic Controllers or 43-5032.00 Dispatchers, Except Police, Fire, and Ambulance (~50)
• Flight Operations Management → 11-3071.01 Transportation Managers (~20)
• Flight Training & Standards → 25-3099.02 Tutors or 25-9031.00 Instructional Coordinators (~50)

Ground Operations (1,345):

• Ground Service Agents/Customer Service → 43-4051.00 Customer Service Representatives (~400)
• Baggage Handlers/Ramp Agents → 53-7062.00 Laborers and Freight, Stock, and Material Movers, Hand (~300)
• Cargo Handlers → 53-7062.00 Laborers and Freight, Stock, and Material Movers, Hand (~100)
• Airport Officers/Supervisors → 53-1031.00 First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators (~80)
• Check-in/Ticketing Agents → 43-4181.00 Reservation and Transportation Ticket Agents and Travel Clerks (~200)
• Ground Service Equipment (GSE) Maintenance → 49-3042.00 Mobile Heavy Equipment Mechanics, Except Engines (~50)

Technical/Engineering (714):

• Aircraft Maintenance Engineers (AME) → 49-3011.00 Aircraft Mechanics and Service Technicians (~300)
• Avionics Technicians → 49-2091.00 Avionics Technicians (~80)
• Aircraft Maintenance Technicians → 49-3011.00 Aircraft Mechanics and Service Technicians (~200)
• Engineering Management → 11-9041.00 Architectural and Engineering Managers (~20)
• Quality Assurance Engineers → 17-2112.00 Industrial Engineers (~30)
• Component Maintenance Specialists → 49-3011.00 Aircraft Mechanics and Service Technicians (~50)

Management & Administration (1,575) - This is a large category that needs subdivision:

Finance & Accounting (~150):

• Accountants → 13-2011.01 Accountants (~60)
• Financial Analysts → 13-2051.00 Financial Analysts (~30)
• Treasury/Controllers → 11-3031.01 Treasurers and Controllers (~10)
• Payroll Clerks → 43-3051.00 Payroll and Timekeeping Clerks (~20)
• Accounts Payable/Receivable → 43-3031.00 Bookkeeping, Accounting, and Auditing Clerks (~30)

Human Resources (~100):

• HR Managers → 11-3121.00 Human Resources Managers (~10)
• HR Specialists → 13-1071.00 Human Resources Specialists (~50)
• Recruiters → 13-1071.00 Human Resources Specialists (~20)
• Training & Development → 13-1151.00 Training and Development Specialists (~20)

IT & Digital (~120):

• IT Managers → 11-3021.00 Computer and Information Systems Managers (~10)
• Software Developers → 15-1252.00 Software Developers (~30)
• Systems Administrators → 15-1142.00 Network and Computer Systems Administrators (~25)
• Database Administrators → 15-1141.00 Database Administrators (~15)
• IT Support Specialists → 15-1151.00 Computer User Support Specialists (~30)
• Data Scientists/Analysts → 15-2041.00 Statisticians or 15-1199.08 Business Intelligence Analysts (~10)

Commercial & Sales (~300):

• Sales Managers → 11-2022.00 Sales Managers (~20)
• Sales Executives/Representatives → 41-4012.00 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products (~150)
• Travel Advisors → 41-3041.00 Travel Agents (~80)
• Marketing Specialists → 13-1161.00 Market Research Analysts and Marketing Specialists (~30)
• Revenue Management → 13-2051.00 Financial Analysts (~20)

Strategy & Corporate (~80):

• Strategy Managers → 11-1021.00 General and Operations Managers (~15)
• Management Analysts → 13-1111.00 Management Analysts (~30)
• Corporate Communications → 27-3031.00 Public Relations Specialists (~20)
• Legal/Compliance → 23-2011.00 Paralegals and Legal Assistants (~15)

Supply Chain & Procurement (~120):

• Purchasing Managers → 11-3061.00 Purchasing Managers (~10)
• Procurement Officers → 13-1023.00 Purchasing Agents, Except Wholesale, Retail, and Farm Products (~50)
• Logistics Coordinators → 13-1081.00 Logisticians (~30)
• Inventory Clerks → 43-5081.03 Stock Clerks- Stockroom, Warehouse, or Storage Yard (~30)

Facilities & Admin Support (~200):

• Administrative Services Managers → 11-3011.00 Administrative Services Managers (~15)
• Executive Assistants → 43-6011.00 Executive Secretaries and Executive Administrative Assistants (~30)
• Administrative Assistants → 43-6014.00 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive (~100)
• Office Clerks → 43-9061.00 Office Clerks, General (~55)

Customer Experience/Service (~100):

• Customer Service Managers → 11-1021.00 General and Operations Managers (~10)
• Customer Service Representatives (HQ) → 43-4051.00 Customer Service Representatives (~70)
• Call Center Agents → 43-4051.00 Customer Service Representatives (~20)

Safety, Quality & Compliance (~100):

• Safety Managers → 11-9199.07 Security Managers (~10)
• Safety Officers → 29-9011.00 Occupational Health and Safety Specialists (~30)
• Quality Coordinators → 11-3051.01 Quality Control Systems Managers (~15)
• Compliance Officers → 13-1041.07 Regulatory Affairs Specialists (~25)
• Environmental Officers → 13-1041.01 Environmental Compliance Inspectors (~20)

Cargo Operations (~100):

• Cargo Managers → 11-3071.02 Storage and Distribution Managers (~10)
• Cargo Sales → 41-4012.00 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products (~30)
• Cargo Operations Staff → 43-5061.00 Production, Planning, and Expediting Clerks (~60)

Other (~205):

• Various operational support roles

Now I'll structure the hierarchy appropriately for a medium-sized airline.